If the temperature in your area is lower than 40F please add a heat pack to your order. Follow the shop and it's cute baby plants on Instagram: instagram.com/your_plant_collectionIf you want me to hold off shipping your order until a certain date or if you want me to combine shipping on multiple orders you can add a note when placing an order or if you have already place your order - message me. My goal is to provide excellent customer service. I want my customers to enjoy the beautiful plants just like I enjoy them! If you have any problem with your order please contact me within 5 days of receiving it. Make sure to take pictures of the damage right away. I always offer a solution, whether it is a return for a full refund, a partial refund, or a replacement, depending on the situation.I take custom orders whenever possible. If you want to order a plant that I do not have in my shop I will be happy to look for the type you want. If I can find it I will bring it with my next shipment, so feel free to ask! You can also request photos before you order and pick the plant you like from what I have in stock. Just message me.I am always very happy to provide support and information about how to grow your plants :) Happy growing!